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Surviving Retail: A f#%ng Nickel

 So, I'm finishing up at the register as we're about to close, and a white old man asks if I can do a return for him. By this point I've done several, and had no issue with anyone... Except of course the guy who wanted to return opened pen ink. But that story has already been told. Anyway, tonight I had to ask my manager to open up the register for... a nickel. This man's bill had been $33.3 4  and he had asked for a nickel because I did not know you always had to round up for uneven change. So, when I only gave him three dimes, he responded that he was missing a nickel. To which I responded with the fact that I had already closed the register, and this man stood there and said "so, if they pay can I get my nickel?"  So I answered honestly "I can try."  Guess he was a fan of Nickelback.  This man knew how to put pressure on people, since he stood there staring at me to finish up with the next customers. -Maybe he was a raven in his previous life, wai...

Surviving Retail: NO RETURNS ON OPENED INK

  Welcome to Surviving Retail! Yes, this could have been a TikTok, but otherwise I wouldn’t be practicing my writing and storytelling skills. I always knew that retail came with complicated customers, people who try to shoplift, people who do not know what the word ‘no’ means, and such. Well, the first ever peculiar customer I ever had came from the lovely city of Toronto. How do I know? Let me tell you: This man comes up to me at the register and he says that he wants to do an exchange; I was on my first week working at my job and knew how to do the process… with a receipt. No, I did not know how to do it without a receipt, so I look at the machine and go for the option of “No, this customer did not take the receipt… not even a digital one”. So, I get the information the machine is asking of me, and I check the item. Want to know what the item was? INK. Not printer ink; not a bottle of ink; just plain old pen ink. It was four dollars… FOUR DOLLARS!!!   And the thin...