Surviving Retail: NO RETURNS ON OPENED INK
Welcome to Surviving Retail! Yes, this could have been a TikTok, but otherwise I wouldn’t be practicing my writing and storytelling skills. I always knew that retail came with complicated customers, people who try to shoplift, people who do not know what the word ‘no’ means, and such. Well, the first ever peculiar customer I ever had came from the lovely city of Toronto. How do I know? Let me tell you: This man comes up to me at the register and he says that he wants to do an exchange; I was on my first week working at my job and knew how to do the process… with a receipt. No, I did not know how to do it without a receipt, so I look at the machine and go for the option of “No, this customer did not take the receipt… not even a digital one”. So, I get the information the machine is asking of me, and I check the item. Want to know what the item was? INK. Not printer ink; not a bottle of ink; just plain old pen ink. It was four dollars… FOUR DOLLARS!!! And the thin...